ok, i've got to pipe in on this. the op was obviously pissed off about things going south on his install. yep, he could have easily asked for help instead of ranting about the product, but the very first reply he gets is carnation who blasts the op's expectation of phone based tech support. while a phone call is probably a bit optimistic, did he really deserve to get hammered in the first post? tooblekain's post was actually useful and at least offered some aid. geez folks, give the guy a break. i can't count the number of times i've had a "hot-rod" part that didn't work right. sometimes it was my fault, sometimes it was the part's fault. however, i was pissed off the same every time. a little cool down time goes a long way, but i can't say that i always had the self-control to keep from ranting first. cut the op some slack. he spent a lot of money on an item that so far has caused more problems than it's helped. btw op, next time try using other resources first b/c coming on the site and hammering on a product that others have had success with is just asking for it.