Skidplate865
Scooter
Here are a few pics of some frame damage I noticed a few weeks ago while having the shocks serviced.
The posts that the shocks slide onto is bending up and the bracket it attaches to is failing in between the welds. It is happening on both sides - the right hand side is more pronounced.
I filed a claim last Tuesday with the dealer and Triumph's warranty dept. sent my dealer (NYC - Corsa Motorsports)an email today. It was a "no" as I heard it read to me. Triumph is saying that the frame damage is not covered as I have used after market shocks (Ohlins) and because they helped themselves to a peek at my photobucket account, it was obvious that the bike had been offroad. Scramblers - according to Triumph's warranty dept. are not designed to be ridden offroad.
I asked the Service manager to forward me the warranty dept.'s email, but he said that he wasn't sure if he could do that. I asked if he could send me an email stating the reasons for the denied claim. He said he would - no email yet...
To answer a few questions up front, the bike is under warranty for a few months more, it has 46,000 miles, and I keep the bike serviced.
A head's up: the damage starts out as a crack in the powdercoat and the seam between the welds buckles slowly at first. I am posting this to suggest that other Scram riders periodically check your frames at the shock mounts. I would never have seen this if I were not servicing my shocks.
The posts that the shocks slide onto is bending up and the bracket it attaches to is failing in between the welds. It is happening on both sides - the right hand side is more pronounced.
I filed a claim last Tuesday with the dealer and Triumph's warranty dept. sent my dealer (NYC - Corsa Motorsports)an email today. It was a "no" as I heard it read to me. Triumph is saying that the frame damage is not covered as I have used after market shocks (Ohlins) and because they helped themselves to a peek at my photobucket account, it was obvious that the bike had been offroad. Scramblers - according to Triumph's warranty dept. are not designed to be ridden offroad.
I asked the Service manager to forward me the warranty dept.'s email, but he said that he wasn't sure if he could do that. I asked if he could send me an email stating the reasons for the denied claim. He said he would - no email yet...
To answer a few questions up front, the bike is under warranty for a few months more, it has 46,000 miles, and I keep the bike serviced.
A head's up: the damage starts out as a crack in the powdercoat and the seam between the welds buckles slowly at first. I am posting this to suggest that other Scram riders periodically check your frames at the shock mounts. I would never have seen this if I were not servicing my shocks.